Contact CS Kaiyuan Game

CS Kaiyuan Game is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about the subject, have a question an article did not answer, or want to talk business, it all starts at one address.

Where to write

[email protected]

That is the only address we use. There is no form, no chat widget and no support portal.

Press and partnerships

Same inbox, and the word partnership in the subject helps it get found. Read what the editorial policy says about paid links before writing, because the answer is usually already there.

How quickly we answer

Answers come by email, generally within two working days, and only by email. The missing phone line is a choice, not a gap we forgot to fill.

Before you send it

The more specific your message, the faster the answer.

• Open with the ask. A single line on what you want, before any history.
• Link the page if the message concerns something we published, and quote the line that prompted it.
• For anything broken, name the browser and the device, and attach a screenshot where one exists.

Corrections and complaints

Accuracy complaints jump the queue. Give us the sentence and the correction and skip the apology for complaining. The editorial policy explains what we do from there.

Where we have to say no

We cannot recover an account for you, act as a go between with a third party service, or give advice tailored to your personal circumstances. CS Kaiyuan Game publishes general information about the subject, and the legal notice explains where that line sits.